Tufts
Medicine

Introduction

Tufts Medicine is one of the largest healthcare systems in Boston, home to five hospital entities and hundreds of medical offices. When they approached Phase2 Technology, Tufts had five separate websites—one for each hospital entity—that needed to be combined into a single website and promoted “one Tufts Medicine.”

Over six months of work, I led all UX activities including heuristics, stakeholder and user interviews, IA, wireframing, and usability testing; collaborated closely with creative, content, and development to build a design system with flexibilities for various forms of content; and assisted creative with transforming wireframes into high-fidelity prototypes.

This work is still in development and is expected to launch in March 2023.